Can I return or exchange a product?
Returns or exchange policy.
Return and Exchange Policy are in place to assure optimal consumer buying experiences. Be sure to include your name, order number and contact number to help us locate your order. We aim to respond within 3 - 5 business days.
Once an order is confirmed, it is considered final. We only accept returns or exchanges in the case of manufacturing defects. Should you encounter any issues with your lamps not functioning correctly within the warranty period or dissatisfied with any product for any reason, please contact our Customer Service immediately.
Once an order is confirmed, it is considered final. We only accept returns or exchanges in the case of manufacturing defects. Should you encounter any issues with your lamps not functioning correctly within the warranty period or dissatisfied with any product for any reason, please contact our Customer Service immediately.