How would I receive my refund?

The price of returned products is always reimbursed according to the payment method used for the order. If the returned product has been used, damaged or is otherwise unsuitable for resale, Light Makers has the right to charge a fee for loss of value up to the full price of the product or reject the refund.

We make a refund decision after receiving the product. We do not accept returned products if:

• After receiving the product, we detect defects in it or its packaging.
• Animal fur, hair or stains on the returned product will automatically result in a decision not to accept the product return.
  
  If faults are detected in the condition of the product, our Customer Service will contact you.