Skip to content
English - United Kingdom
  • There are no suggestions because the search field is empty.

How do I return or exchange a product?

To be eligible for a return or exchange, products must remain unused and be kept in their original packaging, and returned to our lighting store in Singapore at your own cost.

Light Makers offer customers an exchange grace period of 30 days with conditions to adhere to, and refunds are reviewed on a case-by-case basis. You are responsible for the return shipping cost of any product you return. Any expedited shipping charges you paid on the original order are non-refundable.

If you have any questions about the return process, please contact our Customer Service.