Who should I contact for order errors or issues?

We understand that errors or issues with your order can be frustrating, and we’re here to resolve them promptly. Here’s how we handle common scenarios:

• Order Errors: If you notice a mistake with your order, email us at support@lightmakers.com.sg or contact our Customer Service team.
• Product Issues: For warranty claims or defects, contact Customer Service for guidance on next steps.
• Delivery Concerns: Damages or discrepancies during delivery must be reported within 48 hours. Please provide clear photos, videos and a description of the concern for our review.

We approach every concern with care and aim to provide fair resolutions that prioritize your satisfaction.