My product arrived damaged. What should I do?

If the product you received is defective or damaged during transportation, take photos and videos of both the packaging and the product. Send the photos, videos, and a detailed description to us within 5 days of receiving the order. Our Customer Service will get in touch with you.

Please note, Light Makers cannot be held responsible for warranty claims, defects, or disputes resulting from negligent mishandling, improper installation, or any loss and damage that occurs post-acceptance by the buyer.