What are your accepted modes of payment?
Payment for purchases made on this website is done electronically during Checkout. We accept popular payment methods including American Express, Mastercard, Visa, Discover, PayPal, Union Pay, JCB and Diners Club.
For Credit Card
When you make a purchase, an authorisation hold will be placed on your credit card to reserve the total amount of the order. The transaction will be completed when the goods have been shipped from our Singapore lighting showroom or China production facility the latest in 20 days.
Depending on the bank, the authorisation hold is visible on your credit card account for 14–20 days at least until the actual charge.
The authorisation hold will be removed from your credit card if the order is cancelled before the charge. In the case of a cancellation, we will make a refund, which shows as a separate transaction. Kindly note that it might take 30 days from the date of return for a refund to be visible on your credit card account.
For Direct Bank Transfer
You can also pay by direct bank transfer. Once you have confirmed your order we will send the payment The bank transfer must be made within 7 days and your order will be processed after we have received the payment. Please note, the items are not reserved for you until the payment is complete. We cannot guarantee the availability of sale or discontinued products.
For PayNow (Singapore orders)
When you make a purchase, an authorisation hold will be placed on your credit card to reserve the total amount of the order. The transaction will be completed when the goods have been shipped from our Singapore lighting showroom or China production facility the latest in 20 days.
Depending on the bank, the authorisation hold is visible on your credit card account for 14–20 days at least until the actual charge.
The authorisation hold will be removed from your credit card if the order is cancelled before the charge. In the case of a cancellation, we will make a refund, which shows as a separate transaction. Kindly note that it might take 30 days from the date of return for a refund to be visible on your credit card account.
For Direct Bank Transfer
You can also pay by direct bank transfer. Once you have confirmed your order we will send the payment The bank transfer must be made within 7 days and your order will be processed after we have received the payment. Please note, the items are not reserved for you until the payment is complete. We cannot guarantee the availability of sale or discontinued products.
For PayNow (Singapore orders)
To make a payment via PayNow, simply scan the QR Code provided at Checkout using your banking app to complete the transaction.
For customised orders, payment can be arranged at our physical Singapore lighting showroom or through bank transfer upon order confirmation.