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What if I am not home when the delivery arrives?

Missed deliveries can happen, but don’t worry—we’ve got you covered. Here’s what to expect:

Singapore Orders:

  • If no one is available to receive the package, the courier will contact you.
  • You can inform the courier directly or notify our Customer Service team to arrange a new delivery time.

International Orders:

  • The courier will leave a notice at your address with instructions for rescheduling or pickup from the nearest depot.
To avoid missed deliveries, consider providing a secondary contact number or address during checkout.