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What should I do if my credit card is refused?

If your card is declined during checkout, here are a few steps you can take:

  • Verify Your Card Details: Double-check the card number, expiry date, CVV, and billing address entered during checkout.
  • Ensure Sufficient Funds: Confirm that your card has enough available credit or balance.
  • Contact Your Bank: Some transactions may be flagged for security reasons, especially for international purchases. Call your bank to authorize the transaction.
  • Try a Different Payment Method:
    If the issue persists, consider using a different card or payment method such as PayNow or bank transfer.
Still having trouble? Our Customer Service team is here to help you resolve the issue.