Why is my delivery taking longer than expected?
At Light Makers, we strive to ensure that your chosen lighting solutions reach you in a timely manner. However, there are occasions when factors beyond our control can affect shipping times.
We appreciate your understanding and patience in these situations, which may include:
- Weather Conditions: Severe weather can impact our delivery partners' ability to operate, leading to unavoidable delays. Whether it's a storm, flood, or extreme weather condition, the safety of the delivery personnel and the integrity of your order are our top priorities.
- Logistical Challenges: Our commitment to delivering quality and custom-made designs means that sometimes, logistical hurdles arise. This could be due to the unique nature of your order, customs hold-ups for international deliveries, or disruptions in the supply chain.